File a Complaint
If you or a Wisconsin Medicaid or BadgerCare Plus member have had issues with a ride or service provided by Veyo, please complete this form. Once you complete the form, press “Submit”. if you submit an email, you will receive an email confirmation with the complaint number for this issue. Veyo will investigate the issue and reach out to you.
Please provide as much detail as possible when submitting the complaint. The following fields are required for the form to be submitted: Member Name, Member ID, Description, Type of Issue, and Trip date.*
Note: This form is intended for member complaints. If a facility has a complaint, please contact Veyo at 866-907-1493 (voice) or 711 (TTY).
*If you do not have an email address, or prefer to submit your complaint over the phone, please contact Veyo at 866-907-1493 (voice) or 711 (TTY).