Chaw Kho Mob

Veyo mob siab rau kev koom tes nrog cov chaw kho mob hauv zos kom ntseeg tau tias kev thauj mus los tsis zoo, xa mus rau Medicaid thiab BadgerCare Plus cov tswv cuab. Peb pab neeg soj ntsuam kev sib koom tes tau tsim nrog lub hom phiaj ntawm kev koom tes nrog cov chaw kho mob uas pab cov tswv cuab. Peb Pab Pawg Saib Xyuas Kev Kho Mob nyob ntawm no:

Pab nrog Kev Ntsuam Xyuas Qib Kev Xav Tau (LON)
Ua raws qhov nyuaj lossis tsis zoo ntawm NEMT qhov kev thov
Tswj cov pluas noj thiab kev pabcuam chaw nyob, raws li xav tau

Los ntawm Veyo RideView – peb lub chaw saib xyuas kev noj qab haus huv portal – cov chaw tuaj yeem sau thiab tswj kev thauj mus los rau lawv cov tswv cuab los ntawm lub vev xaib yooj yim-raws li portal. Nws muaj cov kev xaiv booking ceev thiab yooj yim thiab cov ntaub ntawv ntawm lub sijhawm tiag tiag rau txhua qhov kev mus ncig, tsis tas yuav khaws lub xov tooj. RideView tuaj yeem siv rau ib lossis ntau qhov chaw thiab tsis xav tau kev teeb tsa software. Yog xav paub ntxiv txog RideView thiab sau npe rau qhov kev ua yeeb yam, thov mus saib: https://veyo.com/rideview.

Sr. Tus Thawj Saib Xyuas Kev Kawm, Kev Qhia, thiab Kev Tshaj Tawm (ETO)

Cov ntawv thiab lwm yam ntaub ntawv yeej ib txwm muaj nyob rau ntawm Veyo lub vev xaib ntawm wi.ridewithveyo.com. Tsis tas li ntawd, Veyo’s Sr. Tus Thawj Saib Xyuas Kev Kawm, Kev cob qhia, thiab Kev Tshaj Tawm (ETO) yog ib qho txiaj ntsig zoo uas cov tsev kho mob thiab chaw kho mob tuaj yeem siv tau. Hauv Wisconsin, Sr. Tus Thawj Coj ntawm ETO yog Jonathan Liegeois thiab nws tuaj yeem hu tau ntawm wifacility@veyo.com.

Cov Lus Nug Nug

Leej twg thiaj tsim nyog tau txais NEMT los ntawm Veyo?

Veyo muab NEMT rau feem ntau cov tswv cuab rau npe hauv cov haujlwm hauv qab no uas tsis muaj lwm txoj hauv kev kom tau txais lawv cov sijhawm teem tseg:

Wisconsin Medicaid
BadgerCare Ntxiv
Kev Npaj Tsev Neeg Tsuas Yog Kev Pabcuam
Cov Kev Pabcuam ntsig txog Tuberculosis-Tsuas Tau Txais Nyiaj
BadgerCare Plus Kev Sau Npe Nkag Mus Rau Cov Poj Niam Cev Xeeb Tub

Leej twg tsis tsim nyog tau txais NEMT los ntawm Veyo?

Yog tias koj nyob hauv tsev laus thiab tsis tau xaiv Hospice lossis tau cuv npe hauv Family Care, Kev Sib Koom Hauv Tsev Neeg, lossis Txoj Haujlwm Kev Pabcuam Txhua Tus Rau Cov Laus (PACE), koj tsis tuaj yeem caij tsheb hla Veyo. Koj yuav tsum tau txuas ntxiv kom tau caij raws li koj ua tam sim no.

Yog tias koj tuaj yeem tsav koj tus kheej mus rau koj qhov kev teem caij them nqi thiab tsis xav tau kev them nyiaj rov qab (nyiaj rau roj) lossis yog tias koj muaj lwm txoj hauv kev mus rau koj lub sijhawm teem caij dawb, koj tsis tuaj yeem caij tsheb hla Veyo, thiab koj yuav tsum tau caij tsheb mus ntxiv. txoj kev koj ua tam sim no.

Veyo RideView yog dab tsi?

Tshaj tawm xyoo 2019, Veyo RideView – peb lub chaw saib xyuas kev noj qab haus huv portal – tau tsim tshwj xeeb los pab cov tsev kawm ntawv thiab tswj kev thauj mus los rau lawv cov neeg mob. Nws muaj cov kev xaiv booking ceev thiab yooj yim thiab cov ntaub ntawv ntawm lub sijhawm tiag tiag rau txhua qhov kev mus ncig, tsis tas yuav khaws lub xov tooj. RideView tuaj yeem siv rau ib lossis ntau qhov chaw, nkag tau los ntawm lub vev xaib, thiab tsis tas yuav muaj kev teeb tsa software. Yog xav paub ntxiv txog RideView thiab sau npe rau qhov kev ua yeeb yam, thov mus saib: https://veyo.com/rideview.

Kuv yuav tsum teem caij NEMT rau cov tswv cuab nyob deb npaum li cas?

Nrog rau kev zam ntawm kev tawm hauv tsev kho mob thiab kev mus ncig sai, txhua qhov kev thov NEMT yuav tsum tau txais tsawg kawg ob hnub ua haujlwm ua ntej lub sijhawm teem tseg. Lub sijhawm ob hnub ua haujlwm suav nrog hnub ntawm kev hu tab sis tsis yog hnub ntawm kev teem sijhawm. Piv txwv li, koj yuav tsum hu rau hnub Monday lossis ua ntej teem caij mus txawv tebchaws rau hnub Wednesday. Kev thov kev thauj mus los hauv tsev kho mob thiab kev mus ncig sai tuaj yeem ua rau sab nraud ntawm lub sijhawm no.

Thaum twg kuv tuaj yeem hu rau teem caij mus ncig ua si?

Veyo lub chaw pabcuam cov neeg siv khoom qhib thaum 7 teev sawv ntxov txog 6 teev tsaus ntuj. Lub Sijhawm Nruab Nrab (CT), Hnub Monday txog Friday rau kev teem sijhawm teem sijhawm. Tsis tas li ntawd, kev thov ceev thiab kev tso tawm hauv tsev kho mob tau noj 24 teev hauv ib hnub, xya hnub hauv ib lub lis piam. Thov hu rau 866-907-1493 hauv xov tooj hauv txhua qhov kev thov kev thauj mus los. Koj tuaj yeem teem caij mus ncig ua si los ntawm Veyo RideView. Yog xav paub ntxiv txog RideView, thov mus saib https://veyo.com/rideview.

Dab tsi tsim nyog raws li kev mus ncig ceev?

Kev mus ncig sai yog qhov xwm txheej tsis tau teem sijhawm uas tsis muaj kev hem thawj tam sim rau lub neej lossis ceg tawv, tab sis cov tswv cuab yuav tsum raug pom nyob rau hnub thov thiab kev kho mob tsis tuaj yeem ncua mus txog hnub tom qab. Qhov no tuaj yeem suav nrog kev tawm hauv tsev kho mob ib yam nkaus.

Puas yog Veyo npaj kev thauj mus los xwm txheej ceev?

Tsis yog. Veyo tsuas yog ntawv cog lus los muab cov kev pabcuam thauj mus los uas tsis tuaj yeem tshwm sim. Txhua qhov kev thov rau kev thauj mus los thaum muaj xwm txheej ceev yuav tsum raug xa mus rau 911.

Dab tsi tsim nyog raws li kev mus ncig thaum muaj xwm txheej ceev?

Kev mus ncig thaum muaj xwm txheej ceev muaj feem cuam tshuam txog kev mob nkeeg, kev raug mob loj, tsis nco qab, poob siab, tsis tswj los ntshav, ua pa nyuaj, lom, tshuaj ntau dhau, thiab lwm yam xwm txheej uas yuav tsum muaj kev kho mob tam sim lossis kho mob.

Veyo puas tuaj yeem teem sijhawm rov ua dua / rov ua dua?

Yog lawm. Veyo tuaj yeem teem caij rov mus ncig ua si. Qhov no tshem tawm qhov xav tau los teem sijhawm txhua qhov kev mus ncig ib leeg. Veyo teem sijhawm rov mus ncig rau kev lim ntshav mus txog rau rau lub hlis ib zaug. Kev mus rau lwm qhov kev teem caij sib ntsib tuaj yeem teem sijhawm txog peb lub hlis ib zaug. Cov kev rov tuaj yeem rov tuaj yeem teem sijhawm los ntawm RideView, lossis hu rau 866-907-1493.

Veyo txiav txim siab tus tswv cuab hom kev thauj mus los li cas?

Yog tias ib tug tswvcuab hais tias lawv tsis tuaj yeem siv kev thauj mus los rau pej xeem lossis kev them nyiaj rov qab mus ntxiv, tus kws kho mob yuav tsum tau ua rau peb daim ntawv ntsuam xyuas Qib Siab. Daim ntawv no qhia txog tus tswv cuab lub peev xwm siv kev thauj mus los.

Lub sij hawm teem caij twg kuv yuav tsum siv thaum thov kev thauj mus los?

Thov siv lub sijhawm tiag tiag uas tus tswvcuab xav tau tuaj txog ntawm qhov chaw. Rau kev caij tsheb rov qab, thov siv lub sijhawm tiag tiag uas tus tswvcuab yuav npaj tawm ntawm qhov chaw.

Yuav ua li cas yog tsis paub lub sij hawm rov qab mus rau lub sij hawm?

Yog tias lub sijhawm rov qab los rau lub sijhawm teem sijhawm tsis paub thaum lub sijhawm teem tseg, Veyo yuav muab lub sijhawm rov qab los ua qhov yuav hu mus rau. Hauv qhov no, koj yuav hu rau Veyo thaum tus tswvcuab npaj txhij rau lawv lub tsev. Xwb, yog tias tus tswvcuab tau cuv npe hauv Veyo’s SMS ceeb toom lossis siv Veyo’s Member Portal, tus tswvcuab tuaj yeem thov lawv tus kheej caij tsheb hauv tsev siv lawv lub xov tooj ntawm tes.

Veyo yuav xa qhov kev mus los thiab tus neeg muab kev thauj mus los yuav tuaj txog hauv ib teev tom qab qhov kev thov yuav hu thiab peb teev rau kev thov ceev. Thov nco ntsoov tias rau lub sijhawm caij tsheb rov qab, cov chaw muab kev thauj mus los yuav tsum tuaj tos tus tswv cuab tsis pub dhau 15 feeb ntawm lub sijhawm tuaj tos. Yog xav paub qhov xwm txheej ntawm tus kws kho tsheb thauj mus los kwv yees lub sijhawm tuaj txog, hu rau 866-907-1493.

Cov kev mus ncig-xeev-xeev tau npaj li cas?

Veyo yuav txheeb xyuas nrog Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv lossis tus tswvcuab HMO tias qhov kev teem sijhawm kho mob tau tso cai. Veyo yuav teem sijhawm thov kev mus ncig ua raws cov txheej txheem txheej txheem.

Kuv yuav foob qhov tsis txaus siab sawv cev ntawm tus tswv cuab li cas?

Yog tias koj lossis tus tswvcuab ntsib teeb meem nrog NEMT:

Hu rau Veyo 866-907-1493
Ua kom tiav peb daim ntawv online yooj yim ntawm no: [URL]
Sau rau Veyo ntawm:
Veyo
Attn: Kev Nyab Xeeb Zoo
8383 Greenway Blvd, Suite 400
Middleton, WI 53562

Peb yuav ua raws li txhua qhov kev tsis txaus siab thiab tiv tauj rau txhua tus neeg koom nrog hauv kev teem sijhawm thiab thauj mus los daws qhov teeb meem.